So the new Zunes are out, and as competitors to the iPod lineup they look quite good. The in-player interface, often cited as a huge selling point for iPods, seems to work well on the Zune, and looks gosh darned pretty to boot. The price points are exactly the same, taking away the hard drive iPod’s price advantage over older DAPs like the Creative Zen Vision M (speaking of which, Creative, the Vision M is ancient—can we please, for the love of all that is holy, get a replacement already?). And the Zune doesn’t lock you into an iTunes ecosystem, the major reason why I will no longer consider buying an iPod.
Unfortunately, the Zune doesn’t lock you into iTunes because it locks you into a Zune ecosystem instead: the new Zune desktop software, which you must use in order to sync all your music with your Zune. Worse, the third-party software situation is even worse than the already abysmal iPod situation, in that there is none. It’s Zune software or nothing.
This might’ve been okay if the Zune software was powerful and flexible enough to basically allow you to do whatever you liked with your music, the way you could if you could just dump music files on your Zune via the filesystem. Unfortunately, it appears the Zune software is even more crippled than iTunes. This, along with Microsoft’s continuing hatred of any country that isn’t the United States (any attempt to even purchase a Zune via the new Zune Originals site, for example, is met with a lovely ACCESS DENIED message in Canada—I guess Microsoft really doesn’t want Canadian money), means the Zune 80 is off my list of MP3 players to purchase as well.
Which leaves exactly ZERO MP3 players I’d be willing to buy. There has been a shocking lack of development in the hard drive MP3 player world; it’s as if every company has suddenly decided there’s no market for people who want to carry around their entire music collection—or at least a significant subset thereof—in their pockets any more. The only companies that even offer 80/160GB variants are Apple, Microsoft, and Archos, and the Archos 605 Wifi is out because its touchscreen interface fails an extremely basic test: how do I play all my songs in Shuffle Mode? I couldn’t figure this out after ten minutes of poking around in the music interface. No. No. No.
Just as bad is the general tendency to lock people into software ecosystems that don’t meet people’s needs. The Zune software issue isn’t great, but it’s a hundred times worse because without substantial third-party or open source efforts to make software that can crack the Zune’s lockout, the Zune software is the only game in town. In other words, the deficiencies of the desktop software effectively become the deficiencies of the device itself. iTunes is more functional, but because of the nanny state it practically imposes on your music library, it’s equally untenable. And with Apple’s recent move to include a device hash specifically designed to lock the iPod to iTunes, third-party software suffered a setback. Though OSS projects like gtkpod cracked the new hash in a matter of days, the symbolic gesture isn’t lost on them. The makers of Amarok, another Linux iPod manager, basically said the only way to keep your device free of lockouts is to stop buying iPods.
I can see why you’d want to include your own software with your music player. From a new user standpoint it makes perfect sense; why tell people to move all their files using Explorer when having an all-in-one solution makes it easier for the novice to get started on moving music to their shiny new toy? What I don’t understand is why the major DAP manufacturers then take the extra step of locking out other software, so that the novice-user solution becomes the only solution. I’m not afraid of modifying my own ID3 tags; indeed, I prefer to do it that way so I don’t have to screw around with my computer’s music library just so all my singles are marked properly on my MP3 player as having no album. I’m not afraid of moving files by myself via Explorer. And even if you aren’t like me and you are afraid of doing all that on your lonesome, it’s not hard to look at software like Amarok and Sharepod and wonder if third-party developers can’t come up with solutions more palatable than iTunes of the Zune software.
To make an analogy to the web, it’d be as though Bill Gates or Steve Jobs said, “we’ve included this great web browser for you in Windows/OS X, and you cannot use any others.” Legions of Firefox users would then be stuck with Safari—or even worse, Internet Explorer 6. I rather like Firefox, thanks. I’d like to be able to manage my music the way I like as well, and the first company that makes an 80GB player that lets me do so will get my hard-earned money.